During a meal with Gordon Ramsay at trendy Gjelina in Venice, California on May 31st, Victoria Beckham requested that her smoked trout salad be served with the dressing on the side, and without the grapefruit, avocado, red onion, and lemon normally accompanying the salad. Gjelina appears to take its “no substitutions” policy pretty seriously, and denied her request. Gordon was pretty incensed about this, saying, “The lady’s pregnant! No one is asking to be fussy…I still think that’s the customer’s prerogative…It was a sour note. I don’t think customers should be treated that way. That might not be the way I choose to eat it, but that’s what the customer wants.”
Apparently, Gjelina does have a pretty strict “no substitutions” policy, stating on its menu, “Changes & modifications politely declined.” Personally, I don’t see how difficult it would have been to leave out the garnishes and putting the dressing in a small bowl and the restaurant would have still come out ahead since Posh will most likely be paying full price for a salad without all the add-ons. But oh well, a policy is a policy…?